Upload requested documents (such as payoff statements or insurance correspondence) through a secure, token-protected link.
GAP Settlements by Level
Submit documents for your GAP claim
GAP coverage can help when your vehicle's total-loss payment does not cover what you still owe. Your lender or GAP administrator may ask you to upload documents here to move the claim forward.
Requested documents
Example- Upload
- Upload
- Upload
Illustrative example only. Your secure link shows the documents your administrator requested.
Your Portal
See which document types your administrator needs and confirm submissions from your phone or computer.
Work with your lender or GAP team without emailing sensitive files as attachments.
Get started
Use the secure upload link sent to you by email. The link is tied to your GAP claim and will stop working after it expires.
If you lost the email or the link expired, reply to your lender or GAP administrator — they can send a fresh invitation. You cannot start an upload from this page without that link.
Questions about your GAP claim?
Contact the lender or GAP administrator who sent your secure link, or email us.